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Waitlist · Design partners

Oruk Comply

Help shape a review workflow for customer-side calls.

We are exploring a way to bring speech signals into your team’s review of recorded calls. Comply is a proposed product. The waitlist is for teams interested in defining and evaluating a pilot together.

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The workflow we want to evaluate

Select the customer side
A pilot would need an agreed way to select customer audio and exclude other speakers. Speaker labels alone do not identify who is the customer.
Bring signals to a human reviewer
Evaluate supported vocal-expression signals alongside the recording and call context. A reviewer would decide whether a passage warrants action.
Keep the decision traceable
A proposed review record would connect the request, model and version to the selected passage, signal, timestamp, reviewer and action.

Before a pilot

Customer-side selection, recording and analysis notices, access controls, retention and deletion would need to be agreed and validated for the workflow. The Comply review interface and customer-facing audit trail are not available today.

Vocal-expression scores do not establish vulnerability, confusion or a person’s inner state, and do not determine regulatory compliance.

Available today

Oruk’s APIs provide transcription and vocal-expression outputs, depending on the model. Languages, supported tasks and access vary by model.

Read the API documentation