Bank Teller Numbers Decline Due to Online Banking
The number of bank tellers in the United States began to decline in the 2010s, not due to ATMs, but because of online banking. Some banks now operate without physical branches, encouraging customers to conduct all banking online. This shift has led to a reduction in teller positions. This trend is attributed to the increasing adoption of online banking services. Consequently, some tellers are transitioning to customer service roles.
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Sources · 7 independent
WBUR Boston
“In this case, not because of ATMs, but because of online banking. Their banks that open where their whole kind of shtick is that they don't have bank branches at all.”
WBUR Boston
“your banking online. we do see declining numbers of bank tellers then.”
WBUR Boston
“Part of the reason that I do consider the ATM example hopeful is that there is eventually a point in the, let's say, 2010s when the number of bank tellers across the United States does start to decline. In this case, not because of ATMs, but because of online banking.”
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