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News Wire / technology

Germany Releases Mobile Network Performance App

NDR Info Bonn 14d14d Impact 3

The Federal Network Agency has released a mobile application to help users identify potential mobile network underperformance. The app is currently available for download in the App Store. The app is titled 'Breitbandmessung, Nachweisverfahren, Mobilfunk' and is available in the App Store. Germany has released a new mobile application designed to measure actual internet speeds at a user's residence or workplace. The app allows users to verify if providers are meeting minimum performance standards. In densely populated areas, providers must deliver at least 25 percent of the contracted speed, while in less populated areas, the requirement is at least 10 percent. The app allows users to document actual signal strength to justify reducing bills or terminating contracts early. Markus Lehtendorf from the economics desk reported on the tool's ability to provide evidence of coverage gaps.

The Federal Network Agency has released a mobile application to help users identify potential mobile network underperformance. The app is currently available for download in the App Store. The app is titled 'Breitbandmessung, Nachweisverfahren, Mobilfunk' and is available in the App Store. Germany has released a new mobile application designed to measure actual internet speeds at a user's residence or workplace. The app allows users to verify if providers are meeting minimum performance standards. In densely populated areas, providers must deliver at least 25 percent of the contracted speed, while in less populated areas, the requirement is at least 10 percent. The app allows users to document actual signal strength to justify reducing bills or terminating contracts early. Markus Lehtendorf from the economics desk reported on the tool's ability to provide evidence of coverage gaps. This follows discussions regarding the theoretical versus actual network coverage provided by Telekom, O2, and Vodafone.

Topics

mobile networks consumer rights telecommunications

Developing

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Sources · 7 independent

NDR Info

“Die Bundesnetzagentur hat jetzt ein Messtool bereitgestellt als App fürs Handy. [...] Wenn ich so eine Minderleistung feststelle, Dann habe ich jetzt einen Rechtsanfall.”

NDR Info

“Die Bundesnetzagentur hat jetzt ein Messtool bereitgestellt als App fürs Handy. [...] Mit dieser App kann ich eine mögliche Minderleistung, so heißt das dann auch im Amtsdeutsch feststellen.”

NDR Info

“Mit der App kann ich dann messen, wie hoch die tatsächlich ja rechte Geschwindigkeit an meinem Wohn- oder Arbeitsort ist. Ist das so was mit dieser App vergleichbar mit dem Speedtest, den ich jetzt auch schon machen kann?”

NDR Info

“Jetzt ist was neu, ich kann das jetzt belegen und kann meine Rechnung kürzen oder sogar meinen Vertrag vorzeitig kündigen.”

NDR Info

“was jetzt eben neu ist, ich kann das jetzt belegen und kann meine Rechnung kürzen oder sogar meinen Vertrag vorzeitig kündigen.”

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