Home Depot Rolls Out AI Phone System
Home Depot is implementing a new artificial intelligence phone system designed to handle customer support calls. The system claims to identify customer needs within 10 seconds. FIN, an AI agent for customer service, is reportedly capable of resolving up to 90% of real business queries.
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Developing
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Sources · 7 independent
Bloomberg Radio
“And Home Depot is rolling out a new artificial intelligence phone system for customer support calls. Claims it can figure out what you want in just 10 seconds. And with FIN, we've built the number one AI agent for customer service.”
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