One New Zealand Apologizes For Network Outages
One NZ is apologizing to customers following a major intermittent outage affecting mobile and broadband services across the lower North Island and the South Island. Competitor 2degrees attributed the coverage problems to the One NZ outage. The company stated it has opened satellite access to more customers in the affected areas. Technicians are working to resolve the issue as quickly as possible. Internet and phone services have been restored for many customers across the country. The service provider apologized to customers via social media, stating the outage affected connectivity for residents and businesses. The company is reportedly working to prevent a recurrence of the issue. The company attributed the connectivity issue to a software bug from one of its technology partners. The service disruption lasted for several hours earlier today.
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Sources · 7 independent
“One NZ is apologising to customers after a major outage across the lower North Island and the South Island It says an intermittent issue is affecting some mobile and broadband services”
“2 degrees is attributing coverage problems to the one in the world.”
“One NZ is apologising to customers for a major outage that's causing some people's calls and internet connections to drop out.”
“Internet and calls were unavailable for many customers across the sun. fixed.”
“One New Zealand says a software bug at one of its technology partners was behind this morning's widespread outages across the South Island and Lower North Island.”
“It was caused by a bug in one of our technology partners' software, but we're accountable and we own it.”
“One New Zealand says it takes full responsibility for an issue which caused widespread outages across its network and two degrees. Internet and mobile calling services were unavailable for many customers.”
“One New Zealand has apologised for an issue that caused widespread outages across its and two degrees networks. Internet and mobile calling services were unavailable for many customers across the South Island and the Lower North Island for several hours yesterday.”
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