HMRC Call Delays Affect Taxpayers
Almost 44,000 taxpayers were cut off after waiting on hold for over one hour with HMRC call handlers. This issue occurred alongside reports regarding remote work patterns within the agency. Specifically, 3,195 workers had not been in the office for between 6 and 11 months.
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Sources · 7 independent
talkRADIO
“MPs found that almost 44,000 taxpayers were cut off after being on hold for over an hour with HMRC call handlers.”
Global News Radio
“HMRC Call Delays Affect 44,000 Taxpayers”
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