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Consumer Group Calls For Emergency Fund In Portugal

Antena 1 RTP HLS Lisbon 14d14d Impact 3
The consumer protection organization DECO is calling for the creation of a national or European-level fund to compensate citizens for service collapses. This proposal follows recent failures in essential public services, specifically electricity supply. DECO representative Ingrid Praira advised consumers to maintain emergency kits containing water, medication, flashlights, and battery-powered radios. The organization warned that similar service disruptions could occur again. A consumer rights group is advocating for the creation of a compensation fund to support families during general power failures. Ingrid Praira, a lawyer for DECO, stated that such a fund is necessary to respond to incidents like the exceptional power failure that occurred on April 28, 2025. Praira noted that such events cannot be entirely avoided due to dependencies on the Spanish power grid.

Topics

consumer rights public services electricity

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Sources · 7 independent

Antena 1 RTP HLS

“Sendo este evento considerado excepcional... deveria haver um fundo a seja a nível nacional seja a nível europeu que permita compensar os consumidores por esse tipo de colapso e falhas no serviço publico essencial”

RTP Antena 1

“a Comissão de Análise adverte que os dados cometidos para a defesa do consumidor defende que devia existir um fundo de compensação para dar resposta às famílias em caso de nova falha geral de energia”

RTP Antena 1

“Sendo este evento considerado excepcional após a decisão acontecer e por isso entendemos que para a defesa do consumidor defende que devia existir um fundo de compensação”

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