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Listeners Report Unexpected Lavity Debt Collection

2GB Sydney Sydney 4d Impact 5
Listeners of 2GB Sydney have reported receiving unexpected debt collection SMS messages from ARMA, eight months after undergoing blood collection services from Lavity. These individuals were reportedly not informed of payment requirements at the time of service.

Topics

consumer issues billing debt collection

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Sources · 7 independent

2GB Sydney

“our listeners have told us when they've gone to have blood collected, they have not been told there was payment involved. And then suddenly eight months later, they receive an SMS from the debt collector with a link.”

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