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Disabled Man Recovers Wheelchair Funds After Fraud

BBC Radio 4 London 16d16d Impact 5

A disabled man named Scott lost nearly £5,000 intended for a new wheelchair. The loss occurred after he made a mistake with his bank details. Scott stated that without the specific wheelchair he crowdfunded, he cannot move between rooms in his flat or go outside. The individual realized a mistake in entering two numbers and contacted his bank, Monzo, to stop the payment. Monzo requested a form from GoFundMe, while GoFundMe advised waiting 10 days for the transaction to clear. The cash transfer had not successfully gone through at the time of the error. The funds were held in a Monzo account that was emptied by an unknown party. Monzo has since refunded the money to the beneficiary, Scott, following a review of the case. Monzo and GoFundMe have not responded to inquiries regarding an investigation into the missing funds.

A disabled man named Scott lost nearly £5,000 intended for a new wheelchair. The loss occurred after he made a mistake with his bank details. Scott stated that without the specific wheelchair he crowdfunded, he cannot move between rooms in his flat or go outside. The individual realized a mistake in entering two numbers and contacted his bank, Monzo, to stop the payment. Monzo requested a form from GoFundMe, while GoFundMe advised waiting 10 days for the transaction to clear. The cash transfer had not successfully gone through at the time of the error. The funds were held in a Monzo account that was emptied by an unknown party. Monzo has since refunded the money to the beneficiary, Scott, following a review of the case. Monzo and GoFundMe have not responded to inquiries regarding an investigation into the missing funds. The bank apologized for the distress caused and has processed the refund.

Topics

finance disability

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Sources · 7 independent

BBC Radio 4

“A disabled man has told Moneybox he lost almost £5,000 he'd raised for a new wheelchair after making a small mistake with his bank details.”

BBC Radio 4

“He realised his mistake a couple of days later and immediately contacted the bank and GoFundMe. The cash hadn't gone through so he was hopeful he could stop the payment.”

BBC Radio 4

“They apologised for Scott's distress, reviewed the case and now they have refunded the money. So Scott will get his chair at Dan.”

BBC Radio 4

“I asked Monzo and GoFundMe if they would be investigating that and neither of them responded but somebody had emptied out that Monzo account.”

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