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Vacation Rental Scams Highlight Platform Liability Issues

KIRO FM Seattle Seattle 17d Impact 5
Scammers are exploiting vacation rental platforms, leaving victims unable to recover their money. Many victims who contacted Booking.com did not receive assistance, even when the platform acknowledged the scam. The websites' terms and conditions often state they are not a party to the transaction, placing the burden on the renter to resolve issues with the host. This is particularly difficult when the host is a scammer.

Topics

fraud online marketplaces consumer protection

Developing

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Sources · 7 independent

KIRO FM Seattle

“And we found that many victims who contacted for a bow and booking.com didn't get any help even when the platform agreed that they had been scammed.”

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