UK Payment Systems Regulator Sets Bank Standards
The Payment Systems Regulator has introduced new rules regarding bank customer support for stolen funds. The Home Office directed inquiries regarding these standards to the regulator. UK Finance stated that only a small number of cases are affected by these specific rules over a 30-month period. Banks are expected to support customers while treating these rules as a minimum standard for individual claims.
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Sources · 7 independent
BBC Radio 4
“The Home Office pointed me to the Payment Systems Regulator which introduced these rules. Now it told me it expects firms to support customers.”
RTP Antena 1
“UK Payment Systems Regulator Sets Bank Standards”
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