Vietnam Discusses Customer Need Classification
Understanding customer needs is for product and service adjustment or creation. Needs are understood as a natural sense of lack that humans wish to satisfy. Customer needs are commonly classified into three levels: absolute needs, obvious needs, and potential needs.
Topics
Developing
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Sources · 7 independent
VOV2 Vietnam
“The importance of natural needs lies in a sense of lack. Obviously, an individual must see that he lacks something.”
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