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News Wire / economy

Consumer Group Alleges Deutsche Telekom Created Artificial Network Bottlenecks

BR24 Munich 11d11d Impact 5

Nikola Schiefke, the telecommunications spokesperson for the Federation of German Consumer Organisations, alleged that Deutsche Telekom is creating artificial bottlenecks in its networks. The group suspects the company is leveraging its 40 percent market share in test network connections to pressure employees to return to work despite illness. These allegations follow a increase in consumer complaints regarding network access. The allegations follow a volume of consumer complaints reported to the Federal Network Agency. The group suggests the company might prioritize faster speeds for users who pay additional fees. Deutsche Telekom has vehemently denied these allegations, stating they adhere to free internet regulations. The case has been under review by the Federal Network Agency (Bundesnetzagentur) for one year.

Nikola Schiefke, the telecommunications spokesperson for the Federation of German Consumer Organisations, alleged that Deutsche Telekom is creating artificial bottlenecks in its networks. The group suspects the company is leveraging its 40 percent market share in test network connections to pressure employees to return to work despite illness. These allegations follow a increase in consumer complaints regarding network access. The allegations follow a volume of consumer complaints reported to the Federal Network Agency. The group suggests the company might prioritize faster speeds for users who pay additional fees. Deutsche Telekom has vehemently denied these allegations, stating they adhere to free internet regulations. The case has been under review by the Federal Network Agency (Bundesnetzagentur) for one year. The group claims this practice allows certain providers to offer faster speeds to customers. The group alleges the market-dominant company is intentionally restricting service.

Topics

Deutsche Telekom consumer rights telecommunications

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Sources · 7 independent

BR24

“Wir vermuten, dass die Deutsche Telekom als großes marktmächtiges Unternehmen mit 40 Prozent Marktanteil bei den Testnetzanschlüssen sogenannte künstliche Engpässen zu ihren Netzen herstellt.”

BR24

“Wir vermuten, dass die Deutsche Telekom als großes marktmächtiges Unternehmen mit 40 Prozent Marktanteil bei den Testnetzanschlüssen sogenannte künstliche Engpässe zu ihren Netzen herstellt.”

BR24

“Vermutung der Verbraucherschützerin fußt auf massiven Beschwerden. User hatten angegeben, dass insbesondere”

BR24

“Nach Anfrage heißt es, die erhobenen Vorwürfe treffen nicht zu, man halte sich an die Regeln des freien Internets.”

BR24

“Der Fall liegt seit einem Jahr bei der Bundesnetzagentur.”

BR24

“Die Telekom bestreitet dies vehement. Auf Anfrage heißt es, die erhobenen Vorwürfe treffen nicht zu, man halte sich an die Regeln des freien Internets.”

BR24

“Wir vermuten, dass die dortte Telekom als großes marktmächtiges Unternehmen mit 40% im Aktanteil bei den Testnetzanschlüssen sogenannte künstliche Engpässe zu ihren Netzen herstellt.”

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