Virgin Australia Voucher Redemption Difficulties Reported
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Sources · 7 independent
“It's going to deliver a massive $90 million cash boost for Virgin. But hardworking Aussies are going to lose out. These vouchers Virgin gave customers when flights never took off.”
“The consumer advocate Joel Gibson has told 2GB Breakfast this week. expire.”
“expire. The consumer advocate Joel Gibson has told 2GB Breakfast this week.”
“He says there's no reason why they should expire. I would really like our money back.”
“Virgin has never ever contacted us. It's us contacting them. We talked to different operators, overseas operators, and for various reasons they gave us why we couldn't get the credit.”
“Instead of giving a refund, they say here are the credits. But the credits get caught up in arguments about, well no, we aren't able to give you those flights from New Zealand to Australia anymore”
“Virgin, give them back the money.”
“they didn't resume where they were flying so people were really left... Qantas extended and then Qantas refunded... I'm really shocked But this hasn't blown up because it's been a known thing”
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