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News Wire / culture

Payment Issues Disrupt BYD Singapore Marathon Sign-ups

CNA938 Singapore Singapore 15d15d Impact 5
Participants in the BYD Singapore International Marathon registration process reported being charged despite receiving failed payment notifications. One runner from the Philippines, J. Ma Patana, stated he has yet to receive registration confirmation. Hong Kong participant Ella Wong described the registration experience as incredibly stressful. Registration fees for the event range from 130 SGD. Organizers have issued an apology for the inconvenience and stated that all payment issues will be promptly resolved. The incident follows reports of stress among participants regarding the transaction process. Several runners were charged despite receiving failure notifications for their payments, leaving their registration status uncertain.

Topics

marathon registration issues

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Sources · 7 independent

CNA938 Singapore

“Several runners reported being charged, despite receiving messages that their payments had failed, leaving many unsure if they had secured a slot.”

CNA938 Singapore

“Kong, described the experience as incredibly stressful. Registration fees range from 130”

CNA938 Singapore

“Registration fees range from 130 and apologize for the inconvenience. It says all payment issues will be promptly resolved.”

CNA938 Singapore

“Payment issues have disrupted the first day of sign-ups for the BYD Singapore International Marathon. Several runners reported being charged despite receiving messages that their payments had failed, leaving many unsure if they had secured a slot.”

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