British Gas Agrees To £112 Million Settlement
British Gas has agreed to pay £20 million in compensation for failures related to prepayment meters. This payout addresses issues where the company may have wrongly disconnected customers or failed to provide adequate support. This settlement addresses the scandal surrounding the forced installation and mismanagement of these meters. This agreement follows an investigation into the company's practices. The package includes compensation for customers, relief for rising debts, and further payments into a support scheme established in 2020.
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Sources · 7 independent
LBC London
“to pay a 20 million pound settlement over its treatment of customers who were forced to install pre-payment meter.”
BBC Radio 4
“British gas is apologized and agreed to a 112 million-panned settlement package that includes compensation for customers, rising off debts, and further payments into a support scheme that the company set up voluntarily in 2020.”
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